Soft Reopening Mid May

Beginning mid-May we will begin providing limited routine dental care.

We, at Green Bay Family Dentistry, are taking the current pandemic VERY seriously. As a dental office, we are deemed an “essential” business.However, from March 18th to April 30th, The American Dental Association and Wisconsin Dental Association had strongly recommended post-poning any elective dental treatment (including regular cleanings, small fillings, etc). We dramatically decreased our schedule beginning March 16th until full closure that Thursday with the exception of emergency treatment. We want what’s best for our team and our patients’ health at Green Bay Family Dentistry.

As of April 24th, the dental examining board stated “The Department of Health Services’ Emergency Order #28 recognized dental offices as essential to the healthcare of Wisconsin citizens. *Dental Offices can stay open to provide care to their patients, recognizing that a delay in routine care can lead to unintended health consequences. *Dental offices will be required to continue practicing universal precautions in addition to following the COVID-19 guidelines set by the ADA, Wisconsin Department of Health Services, and outlined by the Governor’s Safe Business Practices.”

We will begin contacting our patients whose appointments were forced to be cancelled in March and April, as well as those patients that are already scheduled in May to determine if a May appointment is right for you.

The biggest concern with dental offices and COVID-19 is the close contact you will have with your hygienist/assistant/ or dentist and patient aerosols that are created in some dental procedures. Aerosols are typically created during ultrasonic scaling for cleanings, the highspeed handpiece drill, as well as the air/water syringe used to rinse the mouth.

Extra precautions we will be taking include, but are not limited to:

- *Portable HEPA air filtration units: *These units filter out particles in the room down to 0.1 microns providing clean, pure, re-energized air within every room within 10-15 minutes time. If any procedure is used that creates an aerosol, the unit will be run a minimum of 15 minutes after the last aerosol is created before anyone else enters 
that room.

- Provider Temperature Checks: Our providers will be required to have their temperatures taken prior to their first patient arrival in the
morning as well as prior to returning from their lunch break in the afternoon.

- Patient Temperature Checks: Patients will be required to take their temperatures before they leave their home and report it to our team. If a thermometer is not available at home, we have a contactless thermometer that we will use in the office. If a reading of 99.5 or higher is observed, that patient will be asked to reschedule and to monitor for any other signs or symptoms.

- *Observance of Signs or Symptoms of COVID-19*: Any patient or team member exhibiting any signs or symptoms of COVID-19 will be required to stay home including, but not limited to; fever, dry cough, shortness of breath, bluing fingers and toes.

- Schedule Changes: We will be dramatically changing/staggering our schedule to allow more time between patients to sanitize and disinfect as well as limit (more likely eliminate) any time spent in the waiting om. We would ask that you enter the building no sooner than 5 minutes before your appointment. If you arrive early, please wait in your vehicle.

- Mask Wearing: We recommend our patients wear a mask, if they have one, from the time they leave their car until they are seated in our dental chair upon which your hygienist or dentist will advise you to remove it. Upon completion of your procedure and before you leave the dental chair, we will ask that you place your mask back on.

- Eye Protection: Patients will be provided eye protection once in the dental chair.

- Patient Family Members: First, we request that you do not come to our office with any family members. If a family member must accompany the patient, and are able to wait in the car, please have them wait in the car. If they are unable to wait in the car, up to one family member may remain in the room where your procedure is taking place. Otherwise, we would ask you reschedule your appointment. We do not want anyone waiting in the building/waiting room.

If you do not feel comfortable having any dental treatment at this time, we encourage you to cancel your appointment with at least 2 days’ notice prior to the appointment. Between March and April, over 1000 appointments were cancelled and we will be doing an exceptional job at getting those patients forced to cancel back on track with their regular dental schedule.

We will be looking into expanded hours and opening an additional day per week based on the demands of our valued patients’ and their needs.

Stay Healthy and Keep Smiling.
Your team at Green Bay Family Dentistry